Posts Tagged: behaviour mapping

Behaviour scripts


How can airports reassure travellers and other airport users, while at the same time deter those with mal-intent? Airport security is often expressed in terms of theatre and performance, with emphasis on how to get people to behave in a

Behaviour scripts


How can airports reassure travellers and other airport users, while at the same time deter those with mal-intent? Airport security is often expressed in terms of theatre and performance, with emphasis on how to get people to behave in a

Anxiety map


Information map describing some of the problems people face when travelling to and through airports. A brief research exercise revealed that the overriding factor for many travellers is time related anxiety. The next step in this project might be to

Anxiety map


Information map describing some of the problems people face when travelling to and through airports. A brief research exercise revealed that the overriding factor for many travellers is time related anxiety. The next step in this project might be to